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Insurance Adjuster C.V Example Insurance Adjuster Resume Sample

The following is an example of a qualified / professional Insurance Adjuster resume sample(s). These resume examples uses an integration resume layout. The Resume initiates with the applicants qualification profile, outlining key-qualifications for Insurance job field.

Then, the candidate has an outline of their full work experience (employment history) in sequential order with employment dates on file.

Next is the Educational background, listed in descending order (most recent first). It then moves onto the Professional Background, highlighting skills separated into professional & personal skills.

And lastly, Certifications/Licenses that the candidate it involved with. Then a final part displays any other additional information that the candidate want it to be listed.

Resume Example for Insurance Adjuster

Fort Worth, TX

Professional Insurance Adjuster with 9+ years of experience in a customer service and technical support setting. Adept at helping to meet or exceed established company statistics and provide excellent quality assurance of company products and services. Analytically-minded and skilled in client negotiations to provide quick resolutions to claims. Adept at utilizing a computer database handling several ongoing cases simultaneously and seeing a claim file through to its completion. 
KENDRA BRAXTON

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Insurance Adjuster

May 2017 to Present

• Provide service for Insured per policy limitations for natural catastrophes. 
• Inbound/Outbound setting call center setting to Insureds. 
• Explaining policy verbiage and coverage limits. 
• Issuing total loss payments for covered property per policy limits.

Loan Advisor

Bridgecrest Financial

October 2016 to May 2017

• Provided customer solutions regarding their account status. 
• Made 200 outbound calls per day. 
• Thoroughly and professionally document all customer contact in the Company’s operating system. 
• Received payments and audited for customer’s accounts. 
• Collected on customer’s account with 30, 60 and 90-day delinquencies; providing cure plans for customer. 
• Responsible for FDCPA and other collection laws per state as well as the required Miranda and account disclosure.

Tier 2 Escalations Representative

Walmart eCommerce

January 2015 to May 2016

• Receives 20+ inbound calls daily 
• Researching customers order status and payment details 
• Correspond with customers via email to answer inquiries of returns, payments and shipping status 
• Handling customer escalations for complex issues and making decisions based on the needs of the customer. 
• Using online reference tools as well as customer initiated methods and following up with customer to insure 
• that their issue is resolved.

Insurance/Total Loss Agent

Request Letter of Guarantee for insurance companies

August 2012 to August 2014

• August 2012 to August 2014 
• Request Letter of Guarantee for insurance companies. 
• Provide payoff quotes for 3rd party insurance company and account status. 
• Take detailed statements from insured’s about accident losses in order to determine claims process direction. 
• Ensure timely contact and effective communication with customers to ensure early problem detection and resolution to minimize delinquency and credit losses. 
• Thoroughly and professionally document all customer contact in the Company’s operating system. 
• Receiving payments and auditing for customer’s accounts. 
• Collect on customer’s account with 30, 60 and 90 day delinquencies; providing cure plans for customer. 
• Responsible for FDCPA and other collection laws per state as well as the required Miranda and account disclosure.

Technical Support Specialist/ Subject Matter Expert

Sprint Nextel

August 2007 to July 2011

• Assisted customers with data, voice, and application issues. 
• Efficiently handled inquiries concerning devices and billing via verbal communication and email corresponding. 
• Used online reference tools as well as customer initiated methods and following up with customer to ensure that their issue is resolved. 
• Handled customer escalations for complex issues.

Education

Tarrant County College

Fort Worth, TX

2002 to 2005

Stephen F. Austin State University

Nacogdoches, TX

2001 to 2001

O.D Wyatt High School

Fort Worth, TX

1998 to 2001

Skills

billing (3 years), Billing (Less than 1 year), Billing applications (Less than 1 year), credit (2 years), Credit Reporting (Less than 1 year)

Certifications/Licenses

Insurance License

December 2016 to July 2018

Texas Insurance Adjuster License

Insurance License

October 2017 to October 2019

Oklahoma Insurance Adjsuter’s License

Insurance License

October 2017 to October 2019

Alabama Insurance Adjuster’s License

Insurance License

May 2017 to May 2019

Louisiana Insurance Adjuster’s License

Insurance License

September 2017 to March 2018

Florida Insurance Adjuster’s License

Additional Information

AREA OF EXPERTISE 
* Working in a fast-paced office environment 
* Ability to interpret insurance information 
* Data entry 
* Lending Act 
* Fair Credit Reporting Act 
* Federal Reserve Act 
* PPOC practices and ECS 
* Strong multi-tasking skills 
* Licensed in several states 
* Excellent customer service skills 
* Detail oriented organizational skills 
* Excellent verbal and written communication skills 
 
TECHNICAL SKILLS 
* Knowledgeable in Windows XP, Vista 
* Knowledgeable in Mini Miranda, FDCPA 
* Billing applications 
* Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) 
 
LICENSE 
Adjusters’ Licenses for: Tx (Resident), AL, LA, FL, OK, SC