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Insurance Agent C.V Example Insurance Agent Resume Sample

The following is an example of a qualified / professional Insurance Agent resume sample(s). These resume examples uses an integration resume layout. The Resume initiates with the applicants qualification profile, outlining key-qualifications for Insurance job field.

Then, the candidate has an outline of their full work experience (employment history) in sequential order with employment dates on file.

Next is the Educational background, listed in descending order (most recent first). It then moves onto the Professional Background, highlighting skills separated into professional & personal skills.

And lastly, Certifications/Licenses that the candidate it involved with. Then a final part displays any other additional information that the candidate want it to be listed.

Resume Example for Insurance Agent

Customer Service Representative

Worcester, MA

Authorized to work in the US for any employer

Work Experience

Insurance Agent

A-Affordable Insurance Agency

Worcester, MA

2015 to 2017

* Sold automobile insurance policies to individuals on behalf of insurance companies. 
* Interviewed prospective clients to obtain data about the physical condition of the automobile to be insured and to discuss any existing or needed coverage. 
* Speak with policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change designated drivers. 
* Speak to previous policy holders regarding current coverage, suggest new policies, and ways to save money. 
* Ensured that policy requirements are fulfilled, including the completion of appropriate forms. 
* Canceled policies due to moving out of state, returning of license plates, failure to pay, etc. 
* Answered questions regarding billing concerns or payment options.

MA Customer Service Representative

MS Auto Repair

2013 to 2015

* Informed clients of vehicle diagnosis, labor prices, and estimated time of completion. 
* Ordered and received parts for each vehicle based on diagnosis. 
* Communicated with customer regarding vehicle pick up and obtained payments. 
* Opened and closed repair shop. 
* Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. 
* Check to ensure that appropriate changes were made to resolve customers’ problems. 
* Resolve customers’ service or billing complaints by performing activities such as refunding money.

Customer Service Representative

APAC Protocol

Worcester, MA

2012 to 2013

* Conferred with customers by telephone to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints 
* Checked to ensure that appropriate changes were made to resolve customers issue 
* Kept records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken 
* Upgraded their service plans, completed contract forms, prepared change of address records, or issued service discontinuance issues, using computers

Key Holder

Radio Shack

Worcester, MA

2009 to 2011

* Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints 
* Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers 
* Monitored sales activities to ensure that customers receive satisfactory service 
* Instructed staff on how to handle difficult and complicated sales 
* Opened and closed store



Adult Learning Center Worcester



Bi-Lingual Spanish (10+ years)

Additional Information

* Communication 
* Multi-tasking 
* Bi-Lingual English and Spanish 
* Self-starter 
* Dedication 
* Leadership 
* Active listening 
* Critical thinking 
* Monitoring 
* Dependable 
* People-oriented