Home / Supervisory / Teller Service Representative, Supervise

Teller Service Representative, Supervise C.V Example Teller Service Representative, Supervise Resume Sample

The following is an example of a qualified / professional Teller Service Representative, Supervise resume sample(s). These resume examples uses an integration resume layout. The Resume initiates with the applicants qualification profile, outlining key-qualifications for Supervisory job field.

Then, the candidate has an outline of their full work experience (employment history) in sequential order with employment dates on file.

Next is the Educational background, listed in descending order (most recent first). It then moves onto the Professional Background, highlighting skills separated into professional & personal skills.

And lastly, Certifications/Licenses that the candidate it involved with. Then a final part displays any other additional information that the candidate want it to be listed.

Resume Example for Teller Service Representative, Supervise

Teller Service Representative, Supervise – Signature Bank

Bronx, NY

Work Experience

Teller Service Representative, Supervise

Signature Bank

New York, NY

December 2014 to Present

coordinate and schedule activities of employees. 
• Ensure that work is performed in accordance with established policies, procedures and systems. 
• Demonstrate strong leadership skills by adhering to the compliance guidelines, including dual control, cash handling, and opening & closing procedures 
• Communicate effectively with prospective and existing members in a positive and professional manner. Cross-sell products and services 
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. 
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices

Accounting Clerk

The Metropolitan Companies, Inc

New York, NY

The Metropolitan Companies 04/17-Present  
Accounting Payroll, , NY  
Input insurance deductions, retirement benefits, garnishments, tracked paid time off (sick, vacation personal time etc.) and sorted checks for distribution. 
Prepare and submit customers invoice, code post and receipt payments, processing temps payroll. Communicated with various departments to process pay information and handle questions from supervisors and employees regarding paychecks, timecards and other payroll issues.  
Sort, code and enter accounts payable data, Analyze discrepancies and unpaid invoices. Organized and filed payroll department records, including direct deposit information, data cards and W2 forms. 
Assists with end of the month reporting procedures, processing accounts payable and receivables as needed. Maintained employee confidence and protected payroll operations by keeping information confidential.

Teller Operational Supervisor

Municipal Credit Union

New York, NY

November 2012 to December 2014

• Supervise, coordinate and schedule activities of employees. 
• Ensure that work is performed in accordance with established policies, procedures and systems. 
• Conducts regular staff meetings and coaching sessions 
• Provide product and service information to existing and prospective members. 
• Ensured the swift resolution of Member issues to preserve member’s loyalty while complying with company policies. 
• Assisted member by providing information and answering questions about the credit union, services and requirements for eligibility, loan guidelines, dividend, withdrawals, insurance and statements.

Head Teller

TD Bank

New York, NY

May 2006 to November 2012

Customer Service Representative

TD Bank

May 2006 to June 2007

• Fostered an environment in which customers enjoyed high levels of service and employees are motivated to deliver top performance. Managed front-end operations to ensure friendly and efficient transactions. 
• Introduced training programs that enhanced employee performance and helped build a motivated workforce 
• Reduced staff turnover, benchmarking a record-setting improvement in staff retention due to the success of employee-development and morale-building programs. 
• Served on special taskforce charged with turning around under-performing team members. Trained CSRs and contributed to significant improvements in guest satisfaction and sales. 
• Exemplified the second-to-none customer service delivery for which TD Bank is nationally renowned in all interactions with customers. 
• Communicate effectively with prospective and existing members in a positive and professional manner. Cross-sell products and services

Education

Momentum Education

Hostos Community College

Bronx, NY

December 2010 to July 2011

Skills

cash (10+ years), cash handling (10+ years), Customer Service (10+ years), FRONT END (1 year), FRONT END DESIGN (10+ years)

Additional Information

Areas of Expertise 
Customer Service Management 
Complaint Handling & Resolution 
Retail Operations Management 
Microsoft Word 
 
Customer Satisfaction Enhancement 
Front-End Supervision 
Sales & Margin Improvement 
Microsoft Excel 
 
Teambuilding & Training 
Cost-Reduction Strategies 
Cash Handling 
Microsoft Power Point